How your personal information is collected, where it is stored, and how it is kept secure – all of this is explained here in a clear and transparent manner.
Welcome to Mega Casinos. We understand how important your personal information is to you. In this privacy policy, we aim to be fully transparent about what we collect, why we collect it, and how we keep it safe.
This policy applies to all members using the Mega Casinos platform. By registering, you are deemed to have consented to this Privacy Policy. If any part is unclear, reach out to our customer support team — we're happy to help.
In short: we do not sell, misuse, or unnecessarily share your data with third parties. Protecting your privacy is a commitment we stand by — not just a legal obligation.
A quick overview of how Mega Casinos manages your data
Mega Casinos collects two types of information from you — what you provide directly, and what is gathered automatically as you use the platform.
| Data Type | Example | How We Collect Data |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration & KYC Form |
| Contact Information | Mobile number, email, address | Registration Form |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, device type, browser | Automatic |
| Gaming Information | Betting history, wins & losses record | Platform Usage |
Your password is never stored in plain text. It is kept as an encrypted hash from which the original password cannot be recovered.
Mega Casinos uses your information for the following purposes, each specific and aimed at improving the quality of your experience:
You can opt out of promotional emails or SMS at any time. Simply update your notification preferences from your account settings.
Mega Casinos employs industry-leading security technology to keep your information safe. The core pillars of our security framework are:
That said, no system is 100% impenetrable. Keeping your password strong and never sharing it with anyone is just as important.
Mega Casinos may share your information with third parties only in the limited circumstances listed below. We do not share your data with anyone outside of this list.
Your information is never sold to advertisers or marketing companies. This is a non-negotiable policy at Mega Casinos.
Mega Casinos uses cookies on its website. Cookies are small files stored in your browser that help enhance your experience.
Cookies can be disabled from your browser settings, though doing so may affect certain platform features.
As a Mega Casinos member, you have fundamental rights over your personal data. These are upheld in accordance with international data protection standards:
You can request to view any information we hold about you at any time. It will be provided within 14 days of your request.
If any information is incorrect or outdated, you can ask us to correct it and we will update it promptly.
After closing your account, you may request deletion of your personal data. However, certain information may need to be retained for legal reasons.
In certain circumstances, you may request that the use of your data be restricted.
You can receive your data in a structured, machine-readable format.
To exercise any of these rights, please support@megacasinos.im. We will respond within 7 business days.
Mega Casinos does not retain your information longer than necessary. However, certain data must be kept for a defined period due to legal and business requirements:
Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.
Mega Casinos is not intended for anyone under 18. We do not knowingly collect personal information from minors.
To report any concerns regarding minor protection, please email support@megacasinos.im-. We will address it on a priority basis.
Mega Casinos may update this privacy policy from time to time. When changes are made:
If you need a copy of a previous version of this policy, please contact customer support.
For any privacy-related questions, requests, or complaints, please get in touch with us:
We take all requests seriously and aim to respond within 7 business days. Feel free to reach out to us openly about the security of your information.
For more details, please see our Terms & Conditions and Responsible Gaming View page.